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Why Regional Partnerships Outperform Big-Box Competitors
In a world of click-to-order giants, choosing a local or regional office supplier still delivers unmatched value. In a world where convenience continues to win, we hope you consider the true costs of convenience. Here’s why more businesses are choosing FriendsOffice over the big box or "impersonal e-tailers":
- Human service: Dedicated account managers who know your name and your business. Why does this matter? Because when you have a problem, you don't want to spend hours trying to find a person to talk to. Our customer care team members live and work in the same communities where you live and work. Our account managers have been sourcing office supplies and office furniture for decades for people at work just like you. They understand your headaches and hang ups and, here's the important difference, they WANT TO HELP YOU.
- Faster, more reliable delivery: We serve our customers with personal delivery and responsive support. Have you ever ordered from a big box and a third-party carrier simply tossed your package and heavy boxes of copy paper in front of your door careless of weather or the elements? Our delivery team members place every order exactly where you request it. We deliver next-day Tuesday through Friday, so place your in-stock order on a Wednesday and receive it inside your door by Thursday. Can you imagine that kind of service? We can't imagine NOT doing that for our customers...
- Community reinvestment: We give back to those who do business with us because we value the business relationships. Need a gift basket for a raffle that supports a cause you care about? Just ask! We also support programs like the Wounded Warrior Project and Susan G. Komen Foundation and we have our own programs like the W.R.I.T.E. Grant. We care about our people so if you're our people, we got you!
We also offer the same robust furniture and office supply brands you’ll find from national providers, but with service and accountability they simply can’t match. We're people supplying people! Oftentimes, humanness is the first to go in retail giants. But we feel it's the most important part.
While we’re local, we’re not limited. Our team attends events like NeoCon to stay on the cutting edge of office trends, and bring that knowledge back to the communities we serve. Every year our team members learn new ideas in the office industry and share those ideas with our customers and clients.
A strong local partner gives you more than just products. It gives you peace of mind, faster solutions, and people who truly care about your success. Let FriendsOffice be your trusted resource for today’s needs and tomorrow’s goals.