How to Care for Your Office Furniture

3 min

To extend the life of your office furniture, proper identification, care, and maintenance are crucial. Here’s a guide on how to care for your office furniture by locating important details about each furniture item, maintaining its condition, and how to work with FriendsOffice for warranty claims or replacement parts.

Locating Manufacturer, Model, and Serial Numbers on Office Chairs

To find the manufacturer, model number, and serial number of your office chair, check underneath the seat. Most office chairs have a label or sticker affixed to the seat base or underside, providing this information. It will often include the manufacturer's name, model number, and a serial number, which are key for ordering replacement parts or filing warranty claims.

How to Order Replacement Parts or Submit a Warranty Claim

Once you have the manufacturer, model number, and serial number, you can either reach out to the manufacturer directly for replacement parts or submit a warranty claim. When working with FriendsOffice, you can provide us with your invoice number, and we’ll collaborate with our manufacturer partners to retrieve your order information, verify warranty details, and guide you through the claims process.

Maintenance Tips for Various Office Furniture Components

  • Mesh Chair Backs: To keep the mesh in top condition, vacuum the fabric to remove dust and debris. Avoid placing heavy objects or leaning hard on the backrest to prevent stretching or tearing. Clean it with a mild soap and water solution, avoiding harsh chemicals that could damage the material.
  • Casters on Chairs: Different casters perform better on specific surfaces. Soft casters work best on hard floors like wood or tile, while hard casters are more suited for carpeted areas. Regularly clean the casters to prevent dust buildup, and replace them if they become too worn to roll smoothly.
  • Arms of Chairs: Whether the arms are plastic, metal, or upholstered, regularly clean them with a soft cloth and appropriate cleaning solution for the material type. Ensure any moving or adjustable arms remain tightly secured and well-lubricated to prevent damage.
  • Leather Materials: Leather chairs or surfaces should be cleaned using a damp cloth and a mild leather cleaner. Conditioning leather every few months prevents it from cracking or drying out. Keep leather furniture away from direct sunlight to avoid fading.
  • Veneer or Wood on Desks: Use a soft, damp cloth to clean the surface and avoid using abrasive cleaners that can scratch the wood or veneer. Regularly dust your desk, and apply furniture polish to protect the finish. For wood, keeping it out of extreme humidity or temperature fluctuations is key to avoiding warping or cracking.
  • Knobs and Hardware: Over time, knobs and handles can become loose. Regularly check and tighten screws to keep them secure. For polished metal knobs, a gentle cleaner can maintain their shine, while wooden knobs can be wiped down with a cloth and appropriate wood polish.

Partnering with FriendsOffice for Maintenance and Warranty Claims

When you purchase furniture through FriendsOffice, our team can assist you in reviewing your original order details using the invoice number. We work closely with our manufacturer partners to verify warranties and can guide you through the claims process or help you order replacement parts to keep your office furniture in the best condition possible.

How to Care for Your Office Furniture

3 min

To extend the life of your office furniture, proper identification, care, and maintenance are crucial. Here’s a guide on how to care for your office furniture by locating important details about each furniture item, maintaining its condition, and how to work with FriendsOffice for warranty claims or replacement parts.

Locating Manufacturer, Model, and Serial Numbers on Office Chairs

To find the manufacturer, model number, and serial number of your office chair, check underneath the seat. Most office chairs have a label or sticker affixed to the seat base or underside, providing this information. It will often include the manufacturer's name, model number, and a serial number, which are key for ordering replacement parts or filing warranty claims.

How to Order Replacement Parts or Submit a Warranty Claim

Once you have the manufacturer, model number, and serial number, you can either reach out to the manufacturer directly for replacement parts or submit a warranty claim. When working with FriendsOffice, you can provide us with your invoice number, and we’ll collaborate with our manufacturer partners to retrieve your order information, verify warranty details, and guide you through the claims process.

Maintenance Tips for Various Office Furniture Components

  • Mesh Chair Backs: To keep the mesh in top condition, vacuum the fabric to remove dust and debris. Avoid placing heavy objects or leaning hard on the backrest to prevent stretching or tearing. Clean it with a mild soap and water solution, avoiding harsh chemicals that could damage the material.
  • Casters on Chairs: Different casters perform better on specific surfaces. Soft casters work best on hard floors like wood or tile, while hard casters are more suited for carpeted areas. Regularly clean the casters to prevent dust buildup, and replace them if they become too worn to roll smoothly.
  • Arms of Chairs: Whether the arms are plastic, metal, or upholstered, regularly clean them with a soft cloth and appropriate cleaning solution for the material type. Ensure any moving or adjustable arms remain tightly secured and well-lubricated to prevent damage.
  • Leather Materials: Leather chairs or surfaces should be cleaned using a damp cloth and a mild leather cleaner. Conditioning leather every few months prevents it from cracking or drying out. Keep leather furniture away from direct sunlight to avoid fading.
  • Veneer or Wood on Desks: Use a soft, damp cloth to clean the surface and avoid using abrasive cleaners that can scratch the wood or veneer. Regularly dust your desk, and apply furniture polish to protect the finish. For wood, keeping it out of extreme humidity or temperature fluctuations is key to avoiding warping or cracking.
  • Knobs and Hardware: Over time, knobs and handles can become loose. Regularly check and tighten screws to keep them secure. For polished metal knobs, a gentle cleaner can maintain their shine, while wooden knobs can be wiped down with a cloth and appropriate wood polish.

Partnering with FriendsOffice for Maintenance and Warranty Claims

When you purchase furniture through FriendsOffice, our team can assist you in reviewing your original order details using the invoice number. We work closely with our manufacturer partners to verify warranties and can guide you through the claims process or help you order replacement parts to keep your office furniture in the best condition possible.

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