Friends Business Source offers furniture services and distribution from Southeast Michigan through Northwest, West, and Central Ohio. The Friends Furniture Team has over 50 years combined experience with all manufactured systems and can offer competitive service rates for whatever your solution your business or office needs. Our professional design team will assess your needs and provide a variety of options.
Services include:
- Complete Project Management
- Space Planning for New Systems
- Reconfiguration of Existing Product
- Repairs for Many Office Furniture Products
- On-line Office Furniture Catalog
Distribution and Installation includes:
- Scheduled Appointments
- Guaranteed Customer Satisfaction
- Manufacturer Trained Technicians
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Friends Business Source has an extensive Installation Team who are trained, experienced and understand the requirements of on time, precise delivery and installation. Our fleet of trucks and service vans enable us to provide local, timely shipments on a consistent basis. Our company recognizes that the single most important aspect of customer service, in the area of office furnishings, is the professional relationship of our employees with our customers. To this end, we are committed to the on-going training of our installation and service staff is to best serve the furniture needs of our clients. The following is our scope of services: |
Project Management
- Project planning & customer scheduling
- Job site coordination
- General management & supervision
- Procurement & order management
- Delivery & installation management
- Project completion & quality control
- Asset & inventory management
- Inventory service
- Inventory transaction management
Warehousing, Receiving, Inspection & Storage Services
- Furniture warehouse facilities
- Receiving/shipping
- Inspection
- Storage
Delivery & Installation
- Loading & delivery
- Installation, disassembly & assembly
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Relocation & Churn Management
- Move planning & scheduling
- Move supervision
- Trades coordination: power, data, communications, etc.
- Project completion & quality control
Furniture Maintenance & Repair
- On-call repairs
- Scheduled maintenance
Warranty Service
Value Added Services
- Pre-owned furniture
- Furniture rentals
- Skilled technicians
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